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Epic IT Support

Partner capability

Cloud architecture and migration, delivered under your brand

Cloud projects are where MSP margins are won or destroyed. A migration that slips, a landing zone that has to be rebuilt, or a bill that triples after go-live all land on you. We do the architecture and the cutover, you keep the client and the credit.

  • Azure Local cluster design, deployment, and validation
  • Migrations planned in waves with per-workload validation
  • Azure Arc onboarding at scale with policy compliance
  • AWS landing zones, VPC design, and IAM guardrails
  • Microsoft 365 and Google Workspace tenant migrations
  • Cost governance with concrete reduction actions

What we deliver

Azure Local and hybrid infrastructure

The destination most VMware refugees land on, and the one that needs the most careful design work up front.

  • Azure Local cluster design across storage, networking, compute, and BMC
  • VLAN architecture for management, storage, compute, and VM traffic
  • Cluster deployment, validation, and Storage Replica configuration
  • Azure Arc onboarding at scale with policy compliance and extension management
  • Azure Virtual Desktop design and session host deployment

Cloud migration

Wave-planned moves that treat the cutover as a scheduled event rather than a hopeful weekend.

  • Discovery, dependency mapping, and migration wave planning by criticality
  • Azure Migrate replication appliance deployment and throughput management
  • Test migrations for a representative set before any production wave moves
  • Per-workload post-migration validation — boot, connectivity, application services
  • Microsoft 365 and Google Workspace tenant migrations in both directions

AWS architecture and operations

Account structure, network design, and the operational discipline that keeps a growing footprint from becoming unmanageable.

  • Landing zone and multi-account structure with guardrails
  • VPC design, transit routing, and hybrid connectivity
  • EC2, RDS, S3, and EBS operational management and right-sizing
  • Backup, snapshot, and cross-region resilience configuration
  • Cost review with concrete reduction actions, not just a dashboard

Governance and cost control

The part that gets skipped, and the reason cloud bills surprise your client six months after go-live.

  • Tagging strategy and enforcement so spend can be attributed
  • Policy and guardrail configuration in Azure Policy and AWS Organizations
  • Reserved capacity and savings plan analysis against actual usage
  • Idle and orphaned resource identification with a remediation plan
  • Recurring governance reviews you can present to the client as your own

Platforms we work in

Named platforms, not categories — so you can tell at a glance whether we already know your environment.

Microsoft Azure
  • Azure Local
  • Azure Arc
  • Azure Site Recovery
  • Azure Virtual Desktop
  • Azure Migrate
  • Azure Policy
Amazon Web Services
  • EC2
  • S3
  • RDS
  • EBS
  • VPC
  • IAM
  • Organizations
Productivity
  • Microsoft 365
  • Exchange Online
  • SharePoint
  • Google Workspace
Hybrid platforms
  • HPE ProLiant
  • Windows Server
  • Hyper-V
  • Storage Replica
Containers
  • AKS
  • EKS
  • Docker
  • Kubernetes
Automation
  • Terraform
  • Bicep
  • PowerShell
  • Azure CLI
  • Ansible

How it runs

From first call to sign-off

Every engagement is governed by a written statement of work naming deliverables, assumptions, and who is responsible for what.

  1. Architecture workshop

    We work through the target design with you and, where you want us to, with your client: topology, networking, identity, and what the failure modes are.

  2. Design document and statement of work

    A written design covering cluster architecture, network design, onboarding strategy, and migration waves — plus a fixed scope you can price against.

  3. Phased delivery

    Non-production first, then tier two and three, then business-critical workloads on planned cutovers inside agreed maintenance windows.

  4. Validation and hypercare

    Full inventory reconciliation, application-owner validation, performance benchmarking against pre-migration baselines, then a defined hypercare period after go-live.

Questions

What people ask

Cloud architecture and migration, delivered under your brand — questions

Our client wants off VMware. Is Azure Local actually the answer?

Sometimes. Azure Local suits clients who are already Microsoft-centric, want hybrid management through Arc, and can absorb the hardware refresh. Clients who mainly want the licensing cost gone are often better served by Hyper-V or Proxmox. We will tell you which one fits before you propose anything, because the wrong recommendation is far more expensive than the scoping call.

How large a migration can you handle?

We have planned and executed migrations in the range of 300 virtual machines and 120 TB of data, moved in waves grouped by criticality with per-VM validation. Scale is less about the number of VMs than about dependency mapping and maintenance-window discipline.

Do you do AWS as well, or mainly Azure?

Both. Azure and Azure Local are where most partner demand currently sits, but we run AWS environments too — including S3 lifecycle and object-lock configuration, EBS and RDS snapshot strategy, cross-region resilience, and IAM policy review. Several long-running engagements have been AWS-first.

Can you take over an environment somebody else built badly?

Yes, and it is common. We start with a documented assessment of current state — what exists, what is exposed, what is costing money for no reason — and give you a prioritized remediation roadmap you can take to the client as your own findings.

Who holds the cloud tenancy and billing relationship?

Whichever your model calls for. We are happy to stay entirely out of the billing path and simply work in the tenant you point us at, with the access you provision. We are also a Microsoft CSP and an AWS partner, so if you would rather consolidate licensing or transfer AWS billing to us we can carry it. For partner work the choice is always yours, and the invoice always comes to you.

Bring us the migration before you quote it

A scoping call costs you nothing and usually changes the number. Tell us the source environment, the target, and the deadline.